EXECUTIVE LEADERSHIP TEAM

Jamison West, the Chief Strategy Officer of MSP+OS, boasts an illustrious 25-year tenure as a serial entrepreneur. Originating as the force behind Arterian (previously JWCS), he magnified a solo operation into a 40-person powerhouse, integrating four other IT Services companies along the way.

Transitioning his prowess, he co-founded three innovative SaaS ventures: Teamatics, SmileBack, and TimeZest, while actively working as Chief Strategy Officer at TimeZest. As a recognized figure in both SaaS and IT Services arenas, Jamison's extensive repertoire includes founding and steering companies, engaging in and leading professional peer groups like HTG and EO, and providing invaluable coaching and consultancy to numerous U.S. clients. Jamison played a key role in shepherding the sale of SmileBack to ConnectWise. 

An adept speaker, his subjects span from the intricacies of Cloud and M&A to the nuances of people management. Notably, he is a former EOS® Implementer. Outside the professional realm, Jamison finds joy in Las Vegas, where he cherishes life with his close-knit, modern-day Brady Bunch family.

Bill embarked on his IT journey in the early 90s, laying down his roots during the emergence of power computing and offering technical support for the iconic video game, Doom. As the digital landscape evolved, he experienced the highs and lows of the .com era, delved into T&M IT support, and witnessed the pioneering days of managed services. A pivotal moment in his career came in 2005 when his NYC-based MSP adopted ConnectWise software, playing a key role in shaping the ConnectWise platform.

In 2011, Bill co-founded Stack Advisors, an automation consultancy emphasizing the ConnectWise Business Suite. Under his guidance, the firm assisted MSPs in refining and automating numerous processes. Today, as MSP+OS and Stack Advisors unite, Bill's passion remains unwavering: to reciprocate the immense support he received from the MSP community during his formative years.

Now serving as our Chief Technology Officer, Bill brings with him a dedicated team of experts. He's championed standards for MSPs and spearheaded the culture at MSP+OS to prioritize automation, education, and expertise, ensuring both individuals and organizations flourish.

Sarah Mikel, our Chief Transformation Officer, is a seasoned professional and leader with a passion for innovation, transformation, and the pursuit of excellence. Sarah believes every organization, regardless of its size or industry, has the potential for remarkable evolution and is a staunch advocate for the power of strategic thinking, collaboration, and adaptability in the face of change. 

Sarah has an extensive background rooted in project management where she had the privilege of spearheading diverse large-scale projects across multiple industries and organizations. Sarah has spent the last number of years serving as the Chief Operating Officer and EOS Integrator at Stack Advisors. It was an incredibly rewarding journey in which Sarah was responsible for overseeing day-to-day operations, ensuring efficiency, and maintaining the highest standards of service. Additionally, as the EOS Integrator, Sarah led the implementation of the Entrepreneurial Operating System, aligning the team, vision, and processes to achieve goals.

In her role as Chief Transformation Officer at MSP+OS, Sarah's primary focus is to drive change, innovation, and strategic growth while being deeply committed to cultivating a culture of continuous improvement and fostering an environment where our team can thrive. Transformation isn't just about changing processes, it's about empowering individuals and teams to reach their fullest potential and Sarah is committed to making that happen.

While the allure of aeronautics ran in his lineage, Craig Beck's destiny was intertwined with the digital realm. From an early age, he showcased an uncanny prowess with computers, rapidly conquering various programming languages. This prodigious talent didn't go unnoticed, and by the age of 23, he was already reshaping the technological fabric of a regional sports club chain in his role as assistant IT director. Notably, under his guidance, the establishment saw the birth of its first mobile application.

His innovative spirit didn't stop there. Marrying his technological acumen with an innate creative flair, Craig embarked on a new venture, founding a graphic design enterprise. The MSP world beckoned next, witnessing Craig's seminal work with LabTech, now rebranded as ConnectWise RMM. His profound understanding of RMM instruments led to a fortuitous partnership with co-founder William Biergiel, and together, they set the foundation for Picon Consulting. Their combined vigor and vision culminated in a significant merger with Sierra Pacific Consulting in 2020, giving rise to the distinguished Sierra Pacific Group. Now, as the Chief Services Officer at MSP+OS, Craig continues to influence the ITSP space with his unique blend of technical mastery and visionary leadership.

Outside the bustling corridors of the tech domain, Craig cherishes moments with his family, indulges his wanderlust, and relishes delectable culinary journeys.

Mike Williams, our esteemed Chief Financial Strategist at MSP+OS, is a visionary leader with a rich entrepreneurial and IT background. He co-founded Logically, a testament to his prowess, which under his guidance skyrocketed to an impressive revenue of over $100 million. As the architect of the Logically MSP platform, Mike pioneered the concept of merging MSP peer group members, a move that saw him oversee 14 triumphant integrations.

Additionally, Mike is renowned for his role as the CEO of XPM2 Partners, which has now merged with MSP+OS. This business consulting powerhouse focuses on platform development, business optimization, and enhancing enterprise value.

His leadership acumen extends beyond MSP+OS and XPM2, as he is an active member of several elite boards. This includes Logically, ConnectWise Advisory Council, Intel Advisory Board, and Forza Corp. Mike's academic journey led him to Providence College, where he secured a Bachelor of Arts degree in Psychology. Originally diving deep into neuropsychology, he transitioned to the IT world in 1996 and swiftly emerged as one of Maine's pioneer Microsoft Certified Systems Engineers. With an expansive technical architecture portfolio encompassing Fortune 500 companies and tenure as CIO for Maine's premier primary care practice, Mike consistently showcases his commitment to driving innovation and growth in the IT landscape.

Parker Kaback serves as the Chief Integration Officer at MSP+, where he leads the strategic integration of systems, processes, and teams to drive efficiency and scalability. With over 15 years of experience in IT operations and managed services, Parker is an expert in ensuring seamless post-acquisition integration and aligning business functions to achieve synergy.

Known for his results-driven leadership, Parker specializes in orchestrating complex integrations that enhance operational performance while maintaining a focus on enterprise value. His innovative approach to streamlining workflows and optimizing systems has been instrumental in MSP+’s mission to set the gold standard in the industry.

At MSP+, Parker is committed to helping technology leaders build strong, unified operations that support long-term growth and profitability.