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Seat Activation, accelerated
We have developed a proprietary approach to onboarding customers to Auvik. We call it “tuning”. Over a period of time, we help refine and customize alerting based on each clients preference and SLA to match service delivery expectations.
This approach encourages full utilization of Auvik Software, client stickiness, and additional seat activation as the company grows.
Think of us as your "Optimization Team" providing Auvik clients with the specialized configuration essential to getting a return on investment.
Through expertise in fine-tuning deployment processes & system configurations, MSP+ can significantly speed up the activation of additional seats, enabling Auvik CSMs to achieve targets, faster.
MSP+OS can help with the following challenges:
CLIENT NON-RENEWING
Through a combination of tailored optimization, strategic deployment of Auvik's advanced features, and personalized support - MSP+ enhances the Auvik experience. We deeply integrating its network management capabilities into the fabric of our clients' IT strategies, making them inherently 'stickier' with Auvik's solutions.
"We juggle dozens of clients and hundreds of devices, and it's overwhelming."
This is a signal for MSP+'s intervention to streamline and optimize their network management transition and configurations, easing the switch and enhancing operational efficiency.
You can respond with:
Established industry best practices in baseline configuration provide efficiencies in management at scale. MSP+ can help you get there, do all of the work for you, and provide documentation.
"We struggle to manage the noise from alerts in our business."
Drawing from our success with clients, MSP+ crafts tailored solutions that balance alert significance, integrating MS Teams channels for managing alerts effectively and setting up ticketing for only critical events.
You can respond with:
MSP+OS has developed standards and best practices around alerting and logging configuration. This includes a balance between the use of PSA for tickets and MS Teams channels to improve focus.
By segregating critical and informative notifications through different delivery methods, management is simplified.
"The switch from our current system to Auvik seems daunting, cost & labor."
This is a signal for MSP+'s intervention to mitigate these transition costs, by providing a smooth, efficient move to Auvik with minimal disruption.
You can respond with:
MSP+ can provide the expertise to inventory, document a current deployment, and power the labor to replicate that deployment in Auvik.
This removes the burden of labor from an overtaxed managed services, project or NOC team
I HAVE A LEAD TO SUBMIT, BUT I HAVE SOME QUESTIONS FIRST...
What specific challenges or needs does MSP+ specialize in addressing for Auvik clients?
MSP+ is adept at addressing a range of challenges for Auvik clients, including:
- Complex Network Management: Streamlining the configuration and monitoring of diverse and complex networks.
- Scalability Issues: Assisting businesses in scaling their network infrastructure efficiently as they grow.
- Operational Efficiency: Enhancing operational efficiency through automation and optimized use of Auvik features.
- Security and Compliance: Ensuring networks are secure and compliant with relevant standards and regulations.
- Customization Needs: Tailoring Auvik's deployment to meet unique business needs and workflows.
- Training and Support: Providing comprehensive training and support to maximize the utility and ROI of Auvik.
How does the collaboration process between MSP+ and Auvik clients work?
The collaboration process is structured as follows:
- Initial Consultation: A detailed discussion to understand the client's needs, challenges, and objectives.
- Assessment and Planning: A thorough review of the client's current network setup and Auvik configuration, followed by a strategic plan tailored to their requirements.
- Implementation: Executing the tailored plan, including configuration adjustments, customizations, and any necessary integrations.
- Training and Enablement: Offering training sessions to ensure the client's team can fully leverage Auvik's capabilities.
- Ongoing Support: Providing continuous support and strategic advice to adapt to evolving needs.
What is the scope of services MSP+ can provide to Auvik clients?
The scope of services includes:
- Custom Configuration and Deployment
- Network Efficiency Optimization
- Automation of Routine Tasks
- Security and Compliance Strategies
- Custom Integrations with Third-Party Tools
- Comprehensive Training Programs
- Ongoing Support and Consultancy
What information does MSP+ need from Auvik or the client to initiate the engagement?
To begin, MSP+ typically requires:
- A detailed overview of the current network infrastructure.
- Specific challenges and objectives the client aims to achieve with Auvik.
- Access to the client's Auvik dashboard or relevant data for initial assessment.
- Contact information for key stakeholders or IT personnel.
Instructions for Auvik CSMs: Lead Submission to MSP+
Thank you for considering MSP+ as a strategic partner for your clients.
To ensure a seamless referral process, please follow these guidelines when submitting a lead:
- Please let the client know a member of the MSP+ team will be reaching out to schedule a call.
- Select your name from the drop down to get credit.
- Provide as much detail as possible on client and pain points to ensure success.
Upon submission, our team at MSP+ will review the provided details and reach out to the primary contact to initiate the discovery process.
We are committed to maintaining the highest standards of confidentiality and professionalism throughout our engagement.
For any additional information or assistance required during the submission process, please contact MIKE WILLIAMS at MIKE@MSPPLUSOS.COM.