Save Hundreds of Hours with RMM Scripts for Workstation and Server Prep

  • MSP+ Team
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    MSP+ Team

  • February 21, 2023
  • 2 minute read

As an MSP, your ability to efficiently monitor and patch your clients’ environments is at the core of your service offering. To achieve this, your RMM is your most powerful tool—a critical enabler of scalability and operational efficiency. But to truly unlock its potential, it’s essential to streamline your RMM processes, focusing on:

  • Eliminating unnecessary complexity within the platform

  • Deploying proactive and meaningful alerts to minimize firefighting

  • Leveraging automated scripts to dramatically expand operational capacity

At MSP+, we’re committed to helping MSPs maximize their RMM investments. Recently, we shared five transformative automated scripts designed to supercharge RMM efficiency. In this article, we’ll focus on one of the most impactful: workstation prep scripts. For a deeper dive into how to leverage scripts effectively, check out our webinar on automated scripts.

Let’s dive in.

 

Script #1: Workstation Prep — A Game-Changer for Efficiency

Every MSP has a baseline standard for how laptops and desktops should be configured before customizing them for individual clients. This typically includes:

  • Configuring power settings

  • Removing manufacturer bloatware (e.g., Dell, HP, Lenovo)

  • Cleaning up the Start menu and unnecessary applications

Traditionally, this process has involved a tier-one technician spending an hour or more unboxing and manually preparing each machine. However, this approach is both time-consuming and expensive—particularly for MSPs managing high volumes of deployments.

The Solution: Automation

PowerShell scripts can completely automate workstation prep tasks, saving MSPs hundreds of hours of labor and allowing technicians to focus on higher-value activities. Here’s how we approach workstation prep automation:

  • Standardization: MSP+ helps clients develop workstation prep scripts that reflect their unique standards, from power settings to disabling potential vulnerabilities like RDP access.

  • High-Volume Efficiency: For MSPs with clients that frequently deploy new machines (due to growth, turnover, or seasonal demands), we create secondary scripts to automate client-specific customizations.

These scripts don’t just save time—they also improve consistency, reducing human error and ensuring a seamless experience for end-users.

The Impact:

  • Labor Savings: Reclaim valuable technician hours for strategic projects and client engagement.

  • Faster Deployments: Enable rapid scaling with consistent, repeatable processes.

  • Enhanced Client Satisfaction: Deliver smooth, error-free onboarding for end-users.

Scaling Workstation Prep for High-Volume Clients

For MSPs serving large clients or industries with high employee turnover, automation is especially critical. At MSP+, we’ve developed strategies to tailor workstation prep scripts for these high-demand scenarios:

  • Client-Specific Customizations: Adjust scripts to accommodate unique software stacks, permissions, and compliance requirements.

  • Streamlined Updates: Implement automation for frequent updates to drivers and security settings, ensuring machines stay optimized over time.

Why Invest in Automation?

Workstation prep scripts represent a small investment of time for a significant return. By implementing automation, MSPs can:

  • Achieve Operational Excellence: Reduce bottlenecks in deployment workflows.

  • Demonstrate Value to Clients: Showcase the efficiency and reliability of your processes, building trust and retention.

  • Scale Seamlessly: Prepare for growth without adding additional overhead.

Take the First Step Toward Automation

At MSP+, we’ve seen firsthand how workstation prep scripts can transform an MSP’s operations. Whether you’re looking to streamline deployments, improve consistency, or reclaim technician hours, our team can help you design and implement the automation strategies you need to succeed.

 

Want to Go “All In” on Getting Results Faster?

If you’ve achieved initial traction, we can help you get where you want to be faster.

During our Discovery Session, we will brainstorm ideas to increase your growth and scalability within your business, including practical solutions to get results within the next 90 days. Here’s what we’ll work on:

  1. Take a look at your current situation to see what is/isn’t working.
  2. Identify what’s possible for your business in the next 3 to 6 months or beyond 12 months.
  3. Uncover the #1 thing currently holding you back.

We are looking forward to chatting with you and your team!