Integration Management Office as a Service (IMOaaS)
You Closed the Deal. Now Comes the Hard Part.
Most MSP acquisitions fail to deliver full ROI due to lack of speed, clarity, and cross-functional coordination. IMOaaS gives you the playbooks, governance, and leadership you need to execute integrations that protect value, preserve clients, and scale with confidence.
The Cost of Poor Post-Acquisition Integration
- Missed synergy targets and delayed ROI
- Talent attrition, tool sprawl, and cultural clashes
- Customer churn due to poor communication or delivery disruption
- Leadership bottlenecks and fractured go-to-market strategies
The Solution: IMOaaS
A turnkey Integration Management Office delivered as a service — backed by tools, templates, dashboards, and expert coaching built specifically for MSP M&A.
With IMOaaS, You Get:
✔️ A Strategic Integration Plan (SIP) tailored to your deal
✔️ Customizable Playbooks across 12+ business functions
✔️ Real-time Dashboards and Retrospective Tools
✔️ Communication & Change Management Frameworks
✔️ Monthly Steering Committee Support & Consulting
✔️ Risk, Compliance & Cultural Alignment Tools
What Kind of Results Can You Expect?
Outcome
- Faster Time to Synergy
- Customer Retention
- Employee Retention
- Margin Improvement
- Cost Savings per Integration
- Integration Capacity
Measured Impact
- 30-50% Acceleration
- 10-15% in Year 1
- Attrition Reduced 5-10%
- 5-15% EBIDTA lift
- $250K-$750K
- 2-3X more integrations, simultaneously
Service
How It Works
1. Discovery Call
2. Strategic Integration Plan & Playbook Customization
3. Full IMOaaS Launch with Governance, Dashboards & Support
Don't let M&A fail in the integration.
Up to 70% of M&A deals miss their targets—not because of the deal itself, but because of poor integration planning and execution. Our Integration Management Office as a Service (IMOaaS) gives you a proven framework, expert guidance, and hands-on support to align culture, systems, and processes from day one.
Whether you’re about to sign, in the middle of a merger, or struggling with post-acquisition chaos, our team helps you avoid costly missteps and accelerate ROI.
Schedule a complimentary consultation today and see how MSP+ can help you turn your deal into lasting success.
HAVE A QUESTION? HERE ARE SOME FAQ AND RESPONSES:
What exactly is an Integration Management Office (IMOAAS)?
An IMO, or Integration Management Office, is a dedicated team or entity that oversees and manages the post-merger integration process of two companies. This includes aligning business processes, systems, cultures, and teams to ensure the envisioned benefits of the merger are realized.
How does IMOAAS differ from traditional project management?
While traditional project management focuses on specific tasks, timelines, and deliverables, IMO adopts a holistic approach. It not only manages tasks but also addresses the complexities of blending cultures, streamlining operations, and aligning strategic objectives. IMO ensures that integration efforts align with the overall business goals and vision of the merged entities.
How does IMOAAS's communication plan benefit our employees during the integration process?
IMO's robust communications plan is designed to keep everyone in the loop. By proactively addressing questions, concerns, and providing regular updates, we ensure transparency and reduce uncertainty. The goal is to keep the messaging consistent, quell fears, and maintain employee morale and engagement during the transition.
What challenges does IMOAAS specifically address in post-merger integration?
IMO tackles challenges ranging from aligning technological systems and business processes to addressing cultural differences and potential clashes. Furthermore, with a proactive approach, IMO anticipates common concerns like job security, role changes, and benefits, providing clarity and reducing potential friction.
How does IMOAAS ensure that the original objectives of the merger are met?
Through detailed playbooks, regular reporting, and continuous feedback loops, IMO ensures that every step taken aligns with the merger's initial objectives. We employ both qualitative and quantitative metrics to monitor progress and adjust strategies as needed to stay on track.
What's the value-add of using IMOAAS over managing the integration process in-house?
Leveraging IMO brings in expertise, best practices, and an external perspective that might be lacking in-house. Moreover, an IMO can provide dedicated resources to manage the integration, allowing your internal teams to focus on core business activities. With IMO, you gain a partner experienced in navigating the intricacies of mergers, ensuring a smoother and more successful integration.